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How ramli88 Handles Your Personal Data

When you open an account with us, deposit via Touch 'n Go eWallet, Boost, or GrabPay, or contact our support team, you share certain personal data with us.

Account data kept secureLocal e-wallet payment contextYour rights, clearly statedContact path for data requestsNo data sold to third parties

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What We Collect and Why We Use It

ramli88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect personal data in three main situations. First, when you register — your name, contact details and preferred account currency (RM). Second, when you make a payment — transaction references tied to Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX are logged to confirm

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deposits and process withdrawals. Third, when you contact support — your messages and account identifiers are stored so our team can follow up accurately. We also collect technical data automatically: device type, browser session identifiers, and the pages you visit within our platform. This helps us
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keep the site functioning correctly on mobile and desktop. We use your data to run your account, process payments, verify your identity, and respond to support queries. We do not sell your personal data to outside parties, and we do not share it with third parties
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except where our payment processors or fraud-prevention services require it to complete a transaction. Where local law requires us to disclose data to a regulatory authority, we comply. Access to this platform is available where local law permits. Players in Kuala Lumpur and elsewhere in Malaysia
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should review local regulations before registering.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

How to Submit a Data Request to Us

Have a question about your personal data, or want to request access to what we hold on your account? You can reach us through any of the channels below. When you write in, include your registered account username and the specific data request — this lets us locate your records and respond to you precisely. We aim to acknowledge every data request and follow up with a full response as quickly as our review process allows.

Live Chat Open the live chat icon from any page on ramli88. State your account username and your data query. Our team will confirm receipt and guide the next step.

Email Support Send your data request to our support address listed in your account dashboard. Include your registered contact details so we can verify account ownership before responding.

Account Settings For routine updates — changing your registered mobile number or email — log in, go to Account Settings, and edit the relevant field. Changes are confirmed via OTP to your registered number.

HOW WE PROTECT IT

Our Approach to Data Security and Retention

We apply several layers of protection to the data held on your account. Encryption is applied to data in transit and at rest, so payment references — including those tied to GrabPay, Boost and Touch 'n Go eWallet transactions — are not exposed in plain form. We keep your account data for as long as your account remains active and for a period afterwards as required by financial record-keeping obligations. Once that period lapses, data is deleted or anonymised.

SSL Encryption in Transit

All data moving between your device and our servers — including payment confirmations and account login steps — travels over an SSL-encrypted connection. Your session data is not transmitted in plain text.

Cookie and Session Data

We use session cookies to keep you logged in while you browse the platform. Persistent cookies help us remember your preferences. You can manage cookie settings through your browser at any time; blocking certain cookies may affect login functionality.

Account Access Controls

Your account is protected by a password and an OTP sent to your registered mobile number at each login. We do not share your login credentials with any third party. If you suspect unauthorised access, contact our live chat immediately to freeze the account.

Data Retention and Deletion

We hold transaction records — including e-wallet payment references — for the period required by applicable financial compliance rules. Once that retention window closes, records are purged from active systems.

Common Questions About Your Privacy on ramli88

Below are the questions we hear most often about how we handle personal data on this platform. If your question is not covered here, reach out via live chat or email with your account username and we will give you a specific answer.

We collect your name, contact details, account login credentials, payment transaction references from Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX, and technical session data from your device when you use the platform.

Yes. Submit a data access request via live chat or email using your registered account username. We will verify ownership and provide a summary of the personal data held against your account within a reasonable timeframe.

We share data only with payment processors — such as those handling Touch 'n Go eWallet or GrabPay transactions — and fraud-prevention services required to complete your transaction. We do not sell your data to marketing companies or unrelated third parties.

Log in to your account, go to Account Settings, and edit the relevant field. The change is confirmed via an OTP sent to your current registered mobile number before the update takes effect.

We retain transaction records, including e-wallet payment references, for the period required by applicable financial compliance rules. Once that window closes, records are deleted or anonymised from active systems.

Contact our live chat immediately with your account username. Our team can place a temporary freeze on your account while we investigate. Change your password and review your OTP settings as a first step.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal LiveLive Baccarat Appramli88 App

How ramli88 Handles Your Personal Data

How to Submit a Data Request to Us

Our Approach to Data Security and Retention

SSL Encryption in Transit

Cookie and Session Data

Account Access Controls

Data Retention and Deletion

Common Questions About Your Privacy on ramli88

01 What personal data does ramli88 actually collect from me?

02 Can I ask to see all the data ramli88 holds on my account?

03 Does ramli88 share my data with other companies?

04 How do I update my registered mobile number or email address?

05 How long does ramli88 keep my payment and account records?

06 What should I do if I think someone accessed my account without my permission?

Privacy Policy

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